Once we get your order, we take care of it right away so you can get your jewelry ASAP! All Feshionn IOBI orders are processed within 2-5 business days. Your order will be shipped via USPS First Class Mail®.
Please carefully review all information prior to check out, including the provided mailing address. In the event of utilizing a third party source during check out, such as a social media site or PayPal, in which former or incorrect information may be stored on their system, it is the responsibility of the customer to ensure that the information provided is current and accurate. You can also ensure accuracy by reviewing your order confirmation email after placing your order (check your bulk/spam box if your confirmation does not appear in your inbox).
Your purchase will be shipped to the address provided on our system and cannot be rerouted in the event of your address being incorrect or undeliverable. In the event that you are unable to receive your package at the address provided and we have already shipped the item(s), it is the customer's responsibility to arrange for mail forwarding or package holding/pick up with your local USPS. We will not be responsible for reimbursing customers for orders not receivable due to a mistake on the customer's part, such as providing an incorrect mailing address. In the event that a package is returned to us via USPS rerouting system due to error on the customer's part, (e.g. incorrect address, package rejection, or failure to pick up the package from your local USPS office), you will be issued a refund for the item(s) minus a $5 restocking fee per package to cover shipping and handling charges.
Note: Feshionn IOBI reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities.
Cancellations: Orders may be cancelled by customer prior to shipment. Once and order has been shipped, it cannot be cancelled or altered.
For international orders under $99, the shipping charge is $12.99.
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