For fastest assistance, please email us at firstname.lastname@example.org You will receive a response within 1-2 business days or sooner. Please include your name and order number if applicable.
We can also be reached by phone, Monday - Friday 10 a.m. - 4 p.m. EST at 561-800-5732. Telephone support for customer service purposes must be scheduled with one of our Customer Service Specialists. To schedule a telephone support session, please email us at email@example.com with details regarding your concern.
Our mailing address:
feshionn IOBI, 134 Via Condado Way, Palm Beach Gardens, FL 33418
For returns, please see our customer service page, or email us at firstname.lastname@example.org for instructions.
Ring sizes listed are in US sizing standards. If you do not know your ring size we suggest the following: 1 - Get a non-stretchy string or paper about 6" long and 1/4" wide. 2 - Wrap around the base of your finger. It has to fit snug, but not too tight, it needs to be comfortable to wear. 3 - Mark the point on the string/paper where it overlaps forming a circle. 4 - Lay the paper/string out on a ruler to determine the measurement. Ring finger measuring tips: Make sure your finger is at a normal body temperature as fingers can shrink or expand when cold or hot. If your knuckle is much larger than your finger’s base, take two separate measurements and choose a size in between. You want a ring to fit over your knuckle, but not be too loose or it will shift around. If you know your ring size in international standards we can convert to US standard using the conversion chart found here We can compare your measurements to the actual ring to ensure fit.