Contacting Us


At Feshionn IOBI, we strive to provide excellent customer service. Questions? Feedback? Concerns regarding your order?  The fastest way to reach us is by email,  If you have a question or concern regarding your order, please include your order number in your email.  You can expect a prompt response within 1-2 business days or sooner.
We can also be reached by phone, Monday - Friday 10 a.m. - 4 p.m. EST at 561-800-5732 have your order number available please.
Problems with your order

In the rare event that your order is incorrect, an item is missing, or product is defective, customer must notify us immediately upon receipt of the item, within 3 business days.  Please submit a photo of what you received to

We are NOT liable for replacing lost items.  If a jewelry piece is not securing properly, please DO NOT wear the item and notify us of the issue immediately upon receipt of the item.


Our mailing address:

feshionn IOBI,  134 Via Condado Way, Palm Beach Gardens, FL 33418